Cube Mini Box Storage

Your Valet Storage Solution

Cube Mini Storage provides you with an easy and flexible solution to storing your items. Instead of having to fill a locker or entire storage unit, you can store by the plastic box – how many Cube Mini boxes you want to store or how long you want to store them for is entirely up to you. We also deliver and collect Cube Mini boxes at the times that suit you best as part of the service – so it’s your storage, your way.

Cube Mini儲存箱

CUBE MINI BOX STORAGE FAQs

HOW CUBE MINI WORKS

How Cube Mini Storage works?

It’s easy! Just call us or fill in our online contact form and we will be in touch to arrange the plastic storage box delivery and collection. During your chosen collection time we will arrive at your address, securely seal the boxes and take them to our warehouse where they will be stored.

What can I store in my Cube Mini?

You can store virtually anything except:

– Living materials, such as animals and plants
– Hazardous items such as flammable liquids or explosives
– Perishable items such as food
– Unauthorised or illegal goods such as firearms.

NB Customs and police have statutory rights enabling them to visit your room.

How are my Cube Mini boxes stored?

Your boxes are stored in our dry, clean and climate controlled storage units at our secure warehouse. Your boxes will be collected by our expert team and safely loaded into the warehouse itself. A record will be made of their location so that we can easily return your boxes when you need them.

How many boxes can I store at a time?

There is no limit or maximum number of boxes. If you are unsure as to how many boxes you will actually need, don’t worry – we can deliver extra boxes for your packing and you will only pay for the boxes you store. To make life easier, our team are always on hand to discuss your requirements and can make suggestions as to the amount of boxes you will require.

How secure is your warehouse?

Our warehouse has 24 hour monitoring, fire alarms and smoke detectors. Your items could not be under safer care. We can also offer specialist climate controlled storage for items such as wine that require extra precaution when they are stored.

Can I go to your storage facility directly if I want to add or take away items?

To ensure the highest standards of security, we do not allow you to access your box at our storage warehouse facility, but we are more than happy to arrange deliveries or collections at times that are convenient for you.

Are my items insured when they are stored?

Yes, insurance is included when packing standard items up to a value of HK$1000. If you need to store fragile or luxury items you may require different cover. Please speak to a member of our team for more details.

Do you open the boxes we store?

Your Cube Mini boxes will be sealed with unique numbered security seals. Unless we have a legitimate legal concern or are under direction from customs or police officers, we will not open your boxes.

Are the boxes environmental friendly?

Our durable plastic boxes are far more environmentally friendly than ordinary cardboard boxes. They are reusable so decrease the amount of waste sent to landfill sites and at the end of their lifecycle they can be recycled.

How do I contact you if need to?

Our friendly team is always on hand if you need help with collections, deliveries or need any advice or just have any questions that you would like to discuss. Simply contact us using the information on this site.

PACKING YOUR CUBE MINI BOX

What sizes are your boxes?

Our standard boxes come in a size of 635 x 410 x 325mm. If you require a larger crate size please speak to a member of our team about our range of reusable plastic packing boxes.

Is there a weight limit per box?

There is no minimum weight, but goods stored with us must not exceed 20KG per Box or per Item (inclusive box weight)

How do I lock the boxes?

The boxes come with an integral lid; once these are shut we will provide you with a secure, numbered seal to lock the boxes securely and ensure that your contents are safe and cannot be tampered with.

Can I store my own boxes?

No, to ensure consistent levels of security in our service we can only store the boxes that we provide you with.

Do you offer a packing service?

If you need a hand with packing your boxes, please speak to a member of our team or contact us to discuss your requirements in more detail.

How long do I have to pack my boxes before I can have them collected and stored?

You can take up to three weeks to arrange a collection after you have taken delivery of your boxes.

Can I go to your storage facility directly if I want to add or take away items?

To ensure the highest standards of security, we do not allow you to access your box at our storage warehouse facility, but we are more than happy to arrange deliveries or collections at times that are convenient for you.

If I want to pack and have my boxes delivered on the same day, will your team wait for me to pack?

Our team operate on a collection and delivery schedule. To avoid delays we can wait up until 20 minutes while you pack or transfer your items, after which we will need to arrange an alternate collection slot for you. Our team are happy to advise you as to average packing times if you are unsure as to how much time you may need.

COLLECTION AND DELIVERY SERVICES

Who will transport my boxes?

We offer an expert team skilled to the highest of standards. Our team members are handpicked by us to ensure that they promote the Cube Self Storage ideals of only promoting exceptional standards of service.

How are my boxes transported?

Your boxes will be transported in our own vans. The boxes themselves provide durable protection so there is no need to worry that your items may get damaged in transit. And should the worst happen, you can speak to our friendly team about claiming through insurance.

How many times can I get my boxes delivered or add new stuff?

There is no limit to the amount you can request, and we schedule in collections and deliveries as soon as we possibly can. Please speak to our team when you need to arrange a collection or delivery. Please note that if you require further deliveries or collections over and above your free delivery and collection for that month, extra delivery charges will apply.

What happens if I need to change my delivery or collection slot?

We understand that sometimes schedules can change, so as long as you let us know by 5pm the day beforehand, we will work to accommodate your change request. Please note that if you do not let us know of the change beforehand you will be subject to additional charges.

What if I decide to cancel after you have dropped off my boxes?

If your storage needs change, it’s no problem at all. Just let us know and we will come collect the boxes. Please note that there will be an empty box collection fee.

Will you deliver to a different address?

If you have moved to a new address we are more than happy to deliver to your new residence, just let us know where you need the delivery to go to. However, we will need to charge an address changing fee.

What do I do when I want my stored items back?

Just call us or use our online form and we will be happy to arrange that your goods are delivered to you and we can answer any final billing queries that you may have.

Ready to Get Started?

Fill up the inquiry form now to book your Cube Mini boxes.

Our Rock-Solid Price Match Guarantee

Found a cheaper storage space? Just send us the quotation you received and we’ll match the price.

** Terms & Conditions apply.
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